Hi Everyone,
Glad that finally able to share our renovation experience. Renovation works completed about a month ago, and have been living happily in our 5-rooms BTO flat for about 3 weeks now. All are great and I would say we owe it to our beloved ID, Thomas Ng from Living Art Design Gallery.
Thomas was recommended by my wife's colleague whom have been a satisfied customer. We heard many good feedbacks about his personality, and the workmanship. From the very first meet-up, both my wife and I already felt at ease with his friendly, patient and polite nature. We had a good start I would say. As we found the pricing to be also reasonable and affordable, there was really nothing much for us to consider.
Once we had appointed Living Art Design Gallery, Thomas would swiftly coordinate and guide us with the very next steps. He is very experienced and gave us a lot of useful tips and practical suggestions. Everything was easy, systematic and hassle/ stress-free. It really lightened our burden and saved us a lot of precious time. Most importantly, we had peace of mind.
Renovation works started almost immediately after all the planning and decision making. What we like most about Thomas was that he would constantly keep us updated about the work progress in an appropriate manner. If there is a need to deviate from the plan, he would very quickly discuss it with us and provide solution. We also like it that all our enquiries were answered almost immediately.
Further, any minor defect or issue found once highlighted to him, he would act very promptly to resolve it. He would personally go down to the site to inspect and follow up with his team. Despite all said, I am proud to say that there was no major defect or issue with the renovation works.
We felt thankful to Thomas as he had also helped us installed additional lighting and some plumbing work after we moved in. True to my expectation, the after-sales service was as good in terms of delivery, quality and service.
To sum up, it was great experience working together with Thomas on the project. He has been like a friend to us, and we are proud with his work ethic, professionalism and commitment to his job.
The renovation process can be a long, tiring and stressful journey, and we are lucky to have met Thomas. For us, it was a happy, exciting and fulfilling journey. We felt that he always gave his very best to ensure that we would end up a happy customer.
Thomas, we would like to take this opportunity to express our utmost gratitude for all the help extended to us with our new home. Well done, you're the man. We love the design of our new home very much. A very big Thank You to you, Buddy!!!
Good things are meant to be shared. Therefore, we highly recommend Thomas from Living Art Gallery Design to all home owners looking for a renovation.
Thank you. Cheers
