I bought my Sofa from Rozel Taman Tun Malaysia few years ago and I am totally give up on their after sales service and attitude recently. Wrote to them3 time, call their stuff Mr. Mok and talk to him about my urgency on such repair but went to deaf ear. Nothing heard after that call, neither email or call.........WTF..... I will not recommend ANYONE to buy this brand or even consider this brand......Beware. lastly, leather quality is really horrible....BAD EXPERIENCE...........