Hi, I will be getting the keys to my 5 room BTO flat at the end of the month. My husband's colleague introduced her husband whom she said is dabbling in interior designing together with a partner. Her husband is still working in his current job so interior designing is not really his full time job yet. But she reaffirm us that he is planning to switch job soon or something. Since tiles, doors & sanitary fittings are already inclusive & I'm planning to have something simple, I didn't mind discussing and see what he has to offer.
I received his quotation with the ID company name header. However, i did a google search & it does not have a business registration no. nor any articles on interior design. Nothing shows up. Does that mean I am going to be their first customer? Even the address given was registered under a different company name (should be his friend) in the marine industry. They have no company website nor even a facebook page. I don't even get to see any pictures of past projects. Pictures he showed me were taken from Pinterest/Google.
Kitchen cabinets, shoe cabinet, platform bed & wardrobes which he has stated in his quotation does not include any measurements and seemed very vague. I have seen other ID's quotes on kitchen cabinets providing details like measurements/abs trimming/anti slam, etc. However for mine it's just stated "To install top/bottom kitchen cabinet". I wanted see-through glass for my top cabinets but it's not stated in the quotation either. Will all these be under hidden costs? When I asked him about it he just said everything included no additional charges. Even for platform bed there are no measurements either.
Platform for a king size bed with laminated finish cost $4,000.00. Is it reasonable???
For the shower screen, I confirmed with him that it has to be tempered glass, but on the quotation it's just "To install glass panel shower screen with swing door". No mention of shower kerb. Other quotations I get provided me with details like "length", "tempered glass", "stainless steel handle swing door", shower kerb.
I also wanted a glass cabinet to display my bags & shoes as discussed during my 1st meeting with him. After several meetings, he still has not come up with a 3D drawing or design on how he's going to do it but kept showing me pictures from Pinterest and said it will look something like that?! No mention of any material to be used as well.
He seems forgetful as well and included several things which I already told him again & again that I did not want.
Can this ID be trusted? In the event if anything bad happens, I don't think the relevant authorities can pursue the matter as they will not be held responsible because the address on that quotation belongs to a marine company, not an ID firm.
What are the consequences if I go ahead with this ID? I've also heard about the HDB Registered Renovation Contractors Scheme. Will I get penalised if anything happens? I can't even confirm if his contractors are reliable since I don't think he has any customers before me since the address doesn't match nor is he able to provide me with pictures of past projects? Am I going to be a guinea pig and will he let future customers enter my house during renovation period?
Please help to advise. Thank you!