Hi, I came across Mix & Match Concept Living at the Expo last year with my friend and we made some purchases from them.
The sales executive was knowledgeable and not pushy just to close the deal. In fact, he was patient enough to explain their products, making sure that we understood what he said without bad mouthing their competitors or other brands. He just focus on his products giving us alternative, suggestions to help me meet my budgets. Bear in mind that all these needed time but yet he remains patient throughout and encouraged us to try out all different types of beds and sofa.
When they realised I needed the items much more earlier that the initial delivery date that I had given to them, instead of turning down my request, they tried their best to accommodate their schedule and did what they could to give me the priority items first like the bed and mattress. While the rest of the other items needed time to be done like my sofa because the colour and fabric was specially chosen.
I really appreciate any all the assistance and coordination that they have given just to ensure that they met my request. Isn't all these about after sales customer's service?
I am just sharing my experiences here without any prejudice and my suggestions to those who have doubts in Mix & Match, drop by their showrooms or Expo, talk to them, experience it yourself and it will definitely clear all your doubts.
