Hi, SU-
My reno is on-going (actually, almost finished) by Patrick/ Ho Bee. Regarding,
1. Warranty cards - we ensured that we remove everything before we endorse the items to them for intallation (since we accept the items ourselves during delivery and not the workers). you can relay to mrs.quek your concerns as they are very open and will address as soon. pls note that their workers are really fast! they won't spend time reading whatever papers they come across...
2. seen them smoking, but they always clean up before they leave. there was even a wek where there was a huge pile of garbage (boxes, pieces of wood, potion of laminates, wires) at our living/dining area. come end of that week, they all took out and cleaned. Anyway, they will still do chemical wash after all the works are done, before you move in (i think all id/ contrators follow this cleaning sked)
3. Kitchen cabinets - surface will always have dusts during reno. Again, they will clean up after everything is done. With regards to the sink, maybe you can ask mrs. quek or patrick to relay to the workers which sink you'd prefer them to use.
this flat is our second home and our second renovation. have decided to go straight to contractor (Ho Bee) as we had a bad plumbing and timeline experience with our previous ID for the 1st flat. What I really like abt. Patrick/Ho Bee is their honest and prompt service. It is also important that during reno, we should always visit the flat and notify the contractor whatever detail we find wrong. Patrick & mrs quek is very quick to rectify our concerns. Our reno started only on 9-Mar, and if not for the late delivery of our kitchen appliances, they could have had it finished this week.