Hi Stupe, Alvin from Matrix did my place and completed it last month. To be fair to him, here is my experience which i feel is totally opposite of what you shared! -He was very prompt to reply my mass spams of messages everyday (i am a meticulous person down to the dust). -He provided 2D drawings and had a very reasonable quote compared to my 3 other quotations (some of which were personal recommendation and backed up by market reputation). He was so chosen because he had a better use of space and design concept. -His workers did a good job with workmanship and i personally checked the materials as i personally went down everyday after work to ensure the ins and outs were all properly done before any possible plastering or boxing cover ups (i can discern and i know because of my work and my previous house reno experiences). He even personally came to touch up some areas after his man left and inspected my house everyday and updated me on my house progress (we were on a tight timeline with major works). -His recommendations were good too for the lightnings and it was a breeze to purchase something that i dont specialize in. -He was very patient in even giving advice on my selection of almost every piece of furniture, blinds, fittings and even bed sheet colors to ensure it all goes together! I have recommended him to almost everyone i have met who would be doing their houses as well.
