Hi Ivy, recently got 1 fsm to audit my place, omg its terrible!! instead of the agreed 2 weeks, after several chasing, the report was finally given in the 5th week. And its only part of the report!! Goodness... Very unprofessional. Moreover, it delayed my whole renovation process. now i need to quickly get a 2nd opinion to play safe as I find the 1st fsm seem to be unprofessional. Giving lots of excuses in the process. Hope to get the list of good and bad fsm too? pls PM me. urgent, thanks alot! recalling2201@yahoo.com.sg