Hi My wife and I recently engaged the services of D concept design thru a recommendation from a friend, as we had gotten our keys of our new flat during the 7th month so we wanted to wait till its over before starting our reno. We have made full payment for the reno package and we were waiting to see the 3d drawings and meet up with the boss Kelvin but he doesn't pick up or reply his messages from either or us but when I tried to call him he does pick up but he will keep on avoiding our questions and queries and he gave answers like he's busy at site or meeting with other clients or his schedule is fully packed till he can't even reply a simple message. We will be lodging a police report later as this is unacceptable. Taking hard earned money from people and we still have to pay for the loans but nothing is done.
