Busybeee

Yong Sheng Movers has Very bad customer service! They caused me frustration from the beginning to the end When it comes to asking for $100 deposit to book the moving date, they are extremely fast to deliver the 30 cardboard boxes, in fact, it's next day delivery. However, after moving is completed, they will drag their feet in collecting the boxes and refunding the $100. The whole lot of cardboard boxes is taking up lots of space in my new home while waiting for them to pick up. Most horrendous is the fact that the movers were late on moving day and ended up really messing up my schedule! They could not complete the 2 trucks of delivery in one day due to their bad time management and we had to live with the inconvenience of not having our 1 truckload of belongings until 2 days later!! When I called the hotline and even send sms to feedback, they didn't answer my calls nor reply my sms. Very bad service level! They may be slightly cheaper than other movers but the frustration they cause is not worth it at all. I totally regret using this nasty Mover company. They even have a police case against them regarding refund if $100.

Very bad customer service Caused me frustration from the beginning to the end When it comes to asking for $100 deposit to book the moving date, they are extremely fast to deliver the 30 cardboard boxes, in fact, it's next day delivery. However, after moving is completed, they will drag their feet in collecting the boxes and refunding the $100. The whole lot of cardboard boxes is taking up lots of space in my new home while waiting for them to pick up. Most horrendous us the fact that the movers were late on moving day and ended up really messing up my schedule! They could not complete the 2 trucks of delivery in one day due to their dad time management and we had to live with the inconvenience of not having our 1 truckload of belongings until 2 days later!! When I called the hotline and even send sms to feedback, they didn't answer my calls nor reply my sms. Very bad service level! They may be slightly cheaper than other movers but the frustration they cause is not worth it at all. I totally regret using this nasty Mover company. They even have a police case against them regarding refund if $100.