UrbanDayak

Bought a sofa from La Cafa from the expo in late April. The salesman was Don. Initial delivery date was 30th May, note that it's more than a month from date of purchase. A few days before delivery, i contacted Don and he asked me to call the main or delivery office. a very rude call taker answered a few questions and hung up on me. She informed that no delivery was scheduled on 30th. Only then i started googling for reviews and found this thread. I was worried sick. The next day, another rep, Steven, called to inform delivery will be scheduled on 6th June. Yesterday, 4th of June, 2 days before delivery, we called them again to ask for the delivery time etc. only to find out that delivery will be delayed because port have not released the item. I wonder if we will find out about this if we didnt call them. The next date given was 12th June. Let's see if they have any other excuses not to deliver my sofa. With all this bad experience, the only thing i can hope for is to receive the sofa in a tip top condition. Just a note, i'm not a competitor to bring La Cafa down. Just a review from an unhappy customer.

bad experience with La Cafa. i bought a sofa from the expo held in late april (should have read the reviews before purchasing!). salesman was Don. initial delivery date was 30th May. Bare in mind, it's a month after date of purchase. a week prior to delivery, they call & said that they cannot deliver as promised and the new date given was 6th June. i started to google for reviews and found this thread. frankly, i was worried sick after reading all comments. today, they called and said that the sofa cannot be delivered on the said date. earliest is 11th june. reason being, the port have not released the item. All this time, i tried calling Don ample time but he didnt pick up. only text msgs saying he's overseas and ask to call the main or delivery office to check. Called the main office, a very rude call taker picked up. after answering a few questions, she just hung up on me. i called back and told her i tried not to believe all the bad reviews i read online but it seems like La Cafa is agreeing to all of it. So it seems i have to wait for 1.5 mths for my sofa. with all the bad experience that im in right now, i just hope the sofa will come in a good condition. Just a note, i'm not a competitor trying to pull La Cafa down. this is a true experience from a very unhappy customer.