Hello all, Before we fall upon Thomas from Living Art Design Gallery, we had a hard time finding an ID who will even accept our budget. The reason being we planned to engage install a Song-cho Stainless Steel System (SS System). The cost of the kitchen system took up half of the $30k budget we have allocated, which leaves the renovation budget for the rest of the house with about $15k. Most of you who have done enough research and walking around would already have realised that most IDs would either turn you down on the outset or not reply you at all, as I quote what some mentioned, "it is not enough for them to do a decent job", at the back of my mind, though, I was thinking it is probably not enough to earn a decent profit. Nevertheless, Thomas offered us his service. Thomas would very often offer his professional advice/solutions/counter-proposals in response to our ideas just in case we do not know what we are getting ourselves into. He is very prompt; he would always update us on the completion of major milestones and he is very responsive to our feedback regarding the renovation works. You have this impression that he will always try his best to make good, in our opinion, this is so much more valuable to us than the workmanship per se. Of course, the overall workmanship is also decent considering the money we are paying. All in all, Thomas provided a very pleasant customer experience and we definitely recommend him, especially to those who have tight budget constraints