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dorcasalbert2015

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About dorcasalbert2015

  • Rank
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  • Renovator Engaged
    Arthur from DeFONG
  • Gender
    Female
  1. Correspond to the comments above, here are some pictures of Arthur's work. http://s288.photobucket.com/user/dorcasalbert2015/library/
  2. My husband and I would like to compliment and recommend xxx (Hp:8501xxxx) from DeFONG Reno. We are very pleased with the quality of service Arthur provides. This quality service gave us a pleasant & worries-free experience with xxx demonstrating professionalism during the entire course of our renovation process at reasonable price. Being a fast-paced perfectionist who daily works in senior management level, and as a personal assistant to the managing director, I must admit that I have very high expectation of everything I do, including the work of others around me, and I must say that it is not easy for me to give compliment, but xxx really deserves it. Before renovation, we have invited a few contractors to come to our house to conduct site visit and propose their renovation ideas. xxx actions demonstrated his sincerity and readiness to take up the project which made him stands out from the rest of the contractors who mainly came down to “look” & talk emptily, without taking any measurement for doing their quotations. xxxs attitude in work made us confident enough to sign up with him, and we are glad that we have made a wise decision. During the course of renovation (even after completion & all payment), xxx is ever responsive and prompts in the updates & in helping us. Whenever we are in doubts, xxx explains patiently and clearly. When we feedback to xxx about defects, he instantly took actions to find out the situation and react efficiently or offered remedies. It is already the 3rd month after renovation, when we approach him, he still fulfils his duty and took the initiative to check with us if everything is ok. His relentless determination to release quality work on time & always is observed, to ensure everything is well taken care of. Throughout the weeks of conceptualization, preparations and down to the actual execution, we felt assured, respected and valued as xxxr kept us informed & listened to us always. Everything is opened and cleared, there is nothing hidden from us. Most importantly, quality work is delivered. We sincerely appreciate his responsiveness and the way he handle customers, despite the fact that he is busy with quite a number of projects on hand. Such service builds great working relationships, and all in all, we are delighted with his outstanding design and finished work. We would definitely go back to him if we have our second home, and we would and are recommending xxx to all our relatives and friends, and definitely the one who is reading this right now. You would not regret in choosing him!
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