wow after reading so many problem.. I find that people are only complainting about their service. We have brought from Red Apple since in 2003 when my uncle got his sofa , dinning set and coffee table from them. He is a happy customer with them on their service and delivery.. Than my mum brought the whole house items from them in Imm. I come into forum and read alot of their problems and I'm afriad that my delivery will be late and etc.. But when we went down 2nd time to confirm the items , the sales is very helpful and explain all the things. And even I ask about wat I have read from forum issit true , she just smile and reply if u belived them she can't stop us. After waiting for 1 1/2 month for the delivery , all the furniture come in on time. We are very happy with the sales , delivery and the furniture. The most happlier things is when all my friends came to my house, they said that my furniture are so nice..