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We engaged xxx from Defong for the renovation works on our resale 5 room flat. We would like to share our experience with xxx What we like about him 1) Offer practical advice. Good if you are not after fanciful design and is cost conscious. 2) Responsive. He responded to our complaints within the same day and arrange for reworks promptly. 3) Responsible and committed. He managed to complete the renovation within 2 months and arranged meet-ups at our convenience. 4) Flexible. We changed our mind a few times over the course of the renovations and he was able to accommodate the changes. 5) Honest. Before signing contract, he advised us to exclude items we were uncertain about from the contract to avoid penalty of 15%. What can be improved: 1) Limited creative ideas. Function more like contractor than designer. 2) Quality of painting work is not good. Painters missed many spots and pipes painting done poorly. You have to supervise the work closely. 3) Better co-ordination and check of works done by his sub-contractors. We had cracked tiles, poor mounting of curtain rods, poor painting, small gaps along the electrical casings, scratched carpentry etc. 4) Limited sourcing of designs on gates, toilet doors etc. 5) 3D drawings were inaccurate and seems to be done on "standard template". Overall, we are generally satisfied with the work done for the reasonable price we paid. Thanks xxx