Guys, just want to share my story as well. Below is the timeline - 7 June 2014 bought a white sofa from Bez gallery (Pierce was pushing for us to buy mattress as well, luckily we didnt) - 30 Sept 2014 first promised delivery, we push it backward as our house wasnt ready - 15 Oct 2014 second promised delivery, no news no phone call nothing, after calling him and receive vague answers we chase him to his Marina Square shop. He send us loaned sofa to wait till next delivery - 30 November 2014 third promised delivery, same deal. no calls no update we call untill we catch him. Pierce said, he have our sofa but delivery and shipping has issues - 15 December 2014 fourth promised delivery date, that he said definitely will reach. same thing, no news no update. Went to his shop but realized he has move from marine Square to Fabre Drive - 27 Dec 2014 fifth promised delivery date, again no show. Went to his Fabre Drive shop and demanded a full refund. Pierce doesnt event want to meet us when I ask to meet face to face. Managed to get him to send us an email promising full refund if he failed to deliver the sofa on 15th of Jan. - 13 Jan 2015 call and email him for update, as he said his shipping will arrive on 13th of Jan. no answer. - 15 Jan 2015, called and demand either a sofa to be delivered or full cahs refund. after 4 phone calls to andrew and NONE from Pierce on white sofa arrived at 9pm. BUT it is the wrong sofa. The L shape is on the right instead of left side. We are tired of chasing him and have yet to decide if we want him to change or just going to sell it away and buy another sofa Sorry for the lengthy post. I hope less people will buy from them going forward.
