Hihi, I have signed with this company and have been quite satisfied with their services up till now. Actual reno works have not started but the ID has been quite prompt with his 3D drawings as well as constantly receiving feedback and suggestions for us. I feel that unlike some IDs which can be quite persistent with their designs, Voila has been quite flexible with suggestions. Our ID has also shared his experiences with us, so we find him reliable and sincere thus far. Hope this helps with those who are interested to find out more!