Just 2 days ago, one salesman from teng yong curtain came my place to take measurements after I got a rough quote from them at Expo fair. Their "Expo rate" was indeed attractive as compared to other curtain booths. I actually did a research on that company and seen many bad reviews about them. However, my hubby is more concerned about the absolute money that we have to pay, so he decided to pay the deposit and lock down the "Expo rate". After the measurements were taken, the salesman gave us a price different from the amount quoted to us at Expo. Definitely, I argued with him because since he quoted to us the lower price initially, he should keep to his words and rightfully charge us that amount. He then explained explicitly on how he measured our windows and showed the allowance measurements that we didn't account for. Hence at Expo, we were quoted a lower price. As much as I tried to find a reason to get the lower price, we've got nothing to blame him as we gave inaccurate measurements. We were told that the final quote is based on final on-site measurements as they will get the most accurate measurements for the perfect curtain fit for the windows. Fortunately, our final quote was still based on the "Expo rate" since my hubby has paid the deposit at the Expo fair. I was convinced that the salesman was genuine on giving us the best end-product for my new house. In addition, he even offered his recommendations on the types of curtain suitable for my ideal house concept. Not that I'm defending that company, but in my personal opinion, I feel that they should also be recognized for their good integrity since the sales person took the extra mile to explain to us clearly in a non-agitated way for the reason on the higher price. Fortunately, our experience with them isn't that bad afterall
