Hi Skywu, I signed up with plush living during 1 of the exhibition early this year, paid a $500 deposit and asked them to remove the clause on 20% payment if I decided not to engage them. Generally I find their design and workmanship pretty good, however they are more on the mid-high tier of ID. At the end of the day I decided to forfeit my deposit and engage another ID company because of their good workmanship and better pricing. let me know if you need the contact.