well, i had the same issues. I gave him 2weeks timeline (b4 7th mth) to install all lightings and complete a tv console with feature wall, a small suspended tv console and a shoe rack. He confirmed it can be done and that's why we signed him up. And apparently, he did the same as ur contractor. He was quick to response etc and even came all the way down to meet us just to sign the contract once we confirmed. And just 1 day before we shift, i went down to check, and to my horror, only lightings were installed. There was no update from him though i keep asking him to update us as i have arranged for my movers. Anyway, we did not shift the day i wanted. I delayed for a week. AND the carpentry was still not done. They completed delivering all the carpentry only after we shifted. That's like 3 weeks later than what he has promised and he EMPHASIZED that he was trying to deliver QUALITY products. But my hubby found scratches on my marble flooring and parquet when the carpenter left. He did not lay the necessary protection to protect my flooring. And his so-called QUALITY PRODUCTS have scratches and, there were gaps b/w the console and the feature wall. We got them to come back and guess what, till TODAY, nothing was done. They pushed from the 1st sat of aug to following sat (which happen to fall on national day), but informed just few days ago that they cant come due to PH. Ok, fine i agreed to pushed another week or two, and guess wat. The carpenters did not show up LAST MIN. I called and chased, then he say arrange again. Finally he got carpenter to call me, carpenter say busy with handover, ok, i try to be understanding, i gave him another 2 weeks b4 i msg. Now carpenter say not depending only his schedule but many issues,. WTH! well, i msg my contractor and ask him settle if he has issues with them. He say he has no issue. I told him to settle my carpentry if NO ISSUES. Well, its supposed to be this sat. Lets see. Just to share, he's a friend of my close friend. LEsson learnt, never engage friend's friend. 1st, its not cheaper. 2nd, they take you for granted. Till to-date he still claimed that he was being responsible. To me, it pure bull****. I am prepared to bring him to court if he doesnt come this week and settle it! Please, dun ever engage them. Jovinson-Cozy Loft pte Ltd. Its my worst nightmare ever!!