I shared the similar experience with you. Don't have good experience with InsideLiving. In fact, if you choose IDs compare to contractors, the costs will be at least S$8k to S$10k higher. IDs just simply charge every single service you request, unlike the contractors who can sometime provide free handyman service. https://sg.finance.yahoo.com/news/much-does-really-cost-renovate-043047276.html