Mr Tan is still in business today because I find his work best value for money, and he has integrity (compared to many of the horror stories I've heard of other contractors). I did my condo reno by him several years ago, and my family (parents, brothers) properties are all done by him too. I know that time wise he is very stretched (cos he takes on a lot of jobs, that's how he can keep up volume and lower cost), so he is probably not suitable for those of you asking for attentive, fast service, tight schedule. But my cabinets and reno are all very well done and and lasting (its been about 8 years and going strong), and the prices were great. I'm looking around to update my unit again, and I won't hesitate to use him again.