daisy

Hi Cancergal, The salesperson whom I met at the Expo Exhibition is Jason. I recall it was quite late when I entered, it's nice of him that he didn't rush me.

Dear all, I’ll like to add-on to my previous post of my king-sized bedframe and ‘Ever best’ brand mattress ordered from Yang Hua Furniture. I feel so grateful to forum member mimirin for her advice to check the order carefully! I kept that in mind when I headed to their showroom at Sungei Kadut to choose my bedframe and complete my order. I scrutinized the order form like my life depended on it; ensured dimensions, customizations, and requirements are all written down. I also minced no words in communicating my expectations of workmanship and hygiene to the salesperson. Before I left the showroom, I took a photo of my finalized order form along with the chosen bedframe model. Although I still have misgivings, I comforted myself that it’s fruitless to worry over matters beyond my control. My bed was delivered recently in the beginning of November. When I first saw it my bedroom, I was thrilled to see a beautifully diamond-tufted bedframe embellished with crystal buttons. I’m pretty happy with my daintily decorated bedroom with sweet Victorian cream and rose furniture pieces. But, with the addition of this bed, my bedroom has an instant refined elegance which was previously lacking. After further examination, I grudgingly admit I couldn’t nit-pick its workmanship based on the below: + Headboard’s padding feels deeply cushioned and plush. + Deep diamond-tufting details, crystals accents were sewn tightly. + The leather material upholstery looks and feels luxe, color is a very pale cream with a faint silvery-shimmery damask accent. + Scallop profile neatly curved with with no uneven angles. + Back of the headboard neatly upholstered with same leather material, no staples or nails heads visible. For pillowtop king-sized mattress purchased, the below (+) points make up for the lack of seals or certs which initially bothered me a little. + It’s good sized not puny. I compared my mattress’s measurements to the posher KK brand mattress and its close. + It feels incredibly soft and sumptuous. + It doesn’t sleep hotter than my previous mattress, this is quite remarkable considering it is made from latex and memory foam. I’m pleased with the outcome, considering this exquisite bed, in terms of its upholstery and diamond tufting details comes across looking more expensive than the price paid. It’s an added bonus that my purchase experience’s fuss-free. The two salespersons I liaised with at the Expo Hall and the showroom are professional and helpful. It’s funny, in retrospect since this purchase was incidental. I suppose the best things happen unexpectedly. Happy Furniture Shopping!

Dear all, I was at Expo earlier and placed an order for a king size bed and mattress with Yang Hua furniture.rather hastily as it was already near to closing time when I entered. I was wowed by the crystal studded headboard and french brand mattress. My salesperson was not Gary or anyone mentioned above. He is Jason and is a obliging and pleasant person. On my way home, I googled the company and read the reviews with horror. I am now extremely worried as I have paid a 30% deposit ($400). I can do away with freebies but I really cannot tolerate a bed frame made of rotten wood and/or mattress infested with bed bugs / termites, no matter how fancy it looks, crystal and all. I have informed the salesperson of my concerns, and he has assured me that he is aware of the company's jialat reputation and they have changed their management and supplier this year. Honestly, for peace of mind, I would rather have my deposit refunded but I doubt the company will agree. Can any kind souls let me know if they have purchased any items from them with satisfactory results so far or is every purchase doomed?