My review for Novena furniture and furnishings are about the same. bought sofa table chairs bed with them at expo show last year and few days before delivery say quality problem with the stock cannot deliver.the delivery require 3 months notice and about to deliver then call. I say I cannot wait and want full refund. after some discussion and few days of ding dong, they say I had to change to another model or wait another 1 month, refund is not possible. then threaten that if want play lemon law or CASE then he will just deliver the quality problem stock, wait until table break or what then settle with warranty. wtf was that. but wedding is planned no choice so end up taking another model. now the sofa sew seam came loose, don't know whether to claim warranty or let it go. cannot stand their nonsense. Novena, castilla, natural living, barang barang, furniture and furnishings all operate by the same people. please consider well the reviews here before buying from them.