Cadence123
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Hi happy couple, I think you shld straight away tell them to refund you the deposit. Our bank loan cheques are addressed to the company name directly.
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And via my post in this forum, there's a fellow user that also pm me cuz she is having some issues with the same id as well. So at least I can warn her and others about making the final payment to ID.
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Daddywinter, The thing is, whenever we ask him about the leftover work, he is very apologetic and keep telling us the same old story again. But it seems like he is dragging our time and delaying until to the point we will stop chasing him. And this week, my hubby couldn't get through his number at all until we use a different number. So I believe he barred our number. I did call case today and yup they mention they will try to mediate for us but we can Always go straight to small claim. I am considering to go down to his office to make noise but I think the ID will use the same tactic again, being apologetic and keep saying will confirm again since there's no date stated in our contract on when must the work he delivered.
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Just to share with you guys.. We thought we have got ourselves a very good and nice ID from orangecube. Throughout the whole Reno process, rapport is good and we trusted him very much. Even when some carpentry works are done wrongly, we accepted it since he was very nice and sincere. he too offered to make it up to us by giving us other items etc. when we shifted in, some of the works are not completed but he asked us to settle the balance. We hesitated but again, based on the past 1 mth plus of rapport, we paid because ID said he needs to eat. So that's it. After settling the balance, the leftover work takes forever up till today( its been 2 mths), no confirmation from him at all. Either no reply or calls are avoided. Then we started to use different number to call him. Excuses given are he is in a meeting, he is busy, he will get back to us or his carpenter side haven't give him confirmation. We have been very patient because we do not want to blow up the matter and create unnecessary argument. We just want to get it over and done with so we can have our housewarming. We wasted so much time and energy but still our leftover carpentry work is still not done. So we decided to post in forum to let pple be more aware when you want to settle the final payment to the ID. And also hope to hear some feedbacks on how we shld go about resolving this issue. At the same time, we will also call CASE and if there's a need to, we will go to small claims. It's really very devastating and frustrating.
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Id From Orange Cube
Cadence123 replied to Holland V's topic in Renovation Contractors, Interior Designers & Suppliers Reviews
Hi mei86, already pm you the ID name. We too have some carpentry issues and many other issues here and there which I did not elaborate. And according to the contract, we are only supposed to pay the last 10% after all the works stated in the contract is delivered to us. This is a careless mistake on our part because we had so much trust in the ID. I am not stereotyping all the IDs but in my case, never pity the ID when they say they don't have money to eat or whatsoever. Always have to protect our own rights first. -
Id From Orange Cube
Cadence123 replied to Holland V's topic in Renovation Contractors, Interior Designers & Suppliers Reviews
Just to share with you guys.. We thought we have got ourselves a very good and nice ID from orangecube. Throughout the whole Reno process, rapport is good and we trusted him very much. Even when some carpentry works are done wrongly, we accepted it since he was very nice and sincere. he too offered to make it up to us by giving us other items etc. when we shifted in, some of the works are not completed but he asked us to settle the balance. We hesitated but again, based on the past 1 mth plus of rapport, we paid because ID said he needs to eat. So that's it. After settling the balance, the leftover work takes forever up till today( its been 2 mths), no confirmation from him at all. Either no reply or calls are avoided. Then we started to use different number to call him. Excuses given are he is in a meeting, he is busy, he will get back to us or his carpenter side haven't give him confirmation. We have been very patient because we do not want to blow up the matter and create unnecessary argument. We just want to get it over and done with so we can have our housewarming. We wasted so much time and energy but still our leftover carpentry work is still not done. So we decided to post in forum to let pple be more aware when you want to settle the final payment to the ID. And also hope to hear some feedbacks on how we shld go about resolving this issue. At the same time, we will also call CASE and if there's a need to, we will go to small claims. It's really very devastating and frustrating. -
Just to share with you guys.. We thought we have got ourselves a very good and nice ID from orangecube. Throughout the whole Reno process, rapport is good and we trusted him very much. Even when some carpentry works are done wrongly, we accepted it since he was very nice and sincere. he too offered to make it up to us by giving us other items etc. when we shifted in, some of the works are not completed but he asked us to settle the balance. We hesitated but again, based on the past 1 mth plus of rapport, we paid because ID said he needs to eat. So that's it. After settling the balance, the leftover work takes forever up till today( its been 2 mths), no confirmation from him at all. Either no reply or calls are avoided. Then we started to use different number to call him. Excuses given are he is in a meeting, he is busy, he will get back to us or his carpenter side haven't give him confirmation. We have been very patient because we do not want to blow up the matter and create unnecessary argument. We just want to get it over and done with so we can have our housewarming. We wasted so much time and energy but still our leftover carpentry work is still not done. So we decided to post in forum to let pple be more aware when you want to settle the final payment to the ID. And also hope to hear some feedbacks on how we shld go about resolving this issue. At the same time, we will also call CASE and if there's a need to, we will go to small claims. It's really very devastating and frustrating.
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I am having a very bad experience too. Through friend recommendation, signed up with orangecube. Id was a humble, nice, down to earth guy frm his appearance. rapport was good throughout so when work is almost completed, he asked us to pay the balance. So that's it after we paid the balance with some works left undone. Either we can't get through his line, or he delayed the time. It's been 2 months and he is still delaying and avoiding our calls. Never ever settle the balance to the id even if there is only minimal work left, they can change their attitude overnight. We wasted so much time and energy to keep chasing for the balance works. And I am going to call CASE to seek help.