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JO8

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About JO8

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  1. My first encounter with Mr. Chew was 3 years ago. We were renting a brand new apartment and the landlady's curtain budget didnt cover the very sizable balcony. My first impression of Mr Chew was garnered over the phone, when I thought he sounded a tad curt. Fast forward to meeting up, where he gave a very good quote for the entire house. I explained that because I'm a tenant and will be paying for my own blinds on the balcony, I would ideally like sleek roller blinds but without the expensive, albeit necessary cable. He advised against it, but relented and went ahead to modify design, install hooks etc for us. Throughout the 2 years we were there, there were at least 3 occasions when I had to call him to fix my blinds which caved in to the weather elements. Mr Chew was busy, but he always made time to come down and fix the problem despite having advised me against it in the first place. If that isn't aftersales service, I don't know what is. Mrs Chew, on the other hand, is one of the sweetest people I've met. My 3 dogs like to mess with their tools, but they only smiled, even talked to my dogs. They told me as they were getting on in years, they would be slowing down. I asked them if they have considered sub-letting businesses to others. Answer is no, as they won't be able to control the quality. Heck, he even helped us install our ikea blinds (FOC) for our study and lounge area as we were on a tight budget. My husband and I have purchased our own place and I called mr chew again. As expected, he was busy and didn't answer my call but eventually called back. Surprisingly, he remembered us. Must be the dogs. Anyways, he did warn that aug--year end is peak period so I would have to let him know in advance if I want him to help us out at our place. I guess my point is, I appreciate his integrity and honesty. Perhaps he genuinely forgot some appointments (to which he should have been more alert). He's very down to earth, and I would support mom n pop businesses like his over big stores. So even though he said we might have to wait a while before they have time for us, I told him we'll wait. Why am I writing this? A good customer experience generates 3 more customers on the average. A bad one? 10 who walk away. I'm hoping for every 10 that walk away, 3 will remain. Cos they are good.
  2. Hello everyone, does anyone have comments/reviews of Mong design studio? Appreciate tons
  3. Hello does anyone here have any experience with Mong Design Studio?
  4. Hi, has anyone engaged Mong Design Studio before? Any comments on their IDs/design/price? Please share your experience. Thanks!
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