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Hi punggoldweller,After read your comment, exactly the same about the tiles issued. Before the chemical wash the tiles look good after the chemical wash than the joint lines cracked and came off but not most off the tiles line . so i did feedback and they came to fix it, that was i just move in few days only. they just mix the powder and apply on the crack part then i have to clear the mess because only can mop the floor after few hours when the powder completely dried. for your info, you have to mop the floor few times as you can feel the powder every where although i already used vacuum. they have leave some spare powder for me but after applying i feel worse as the tiles line already in gray and the new powder is white.

Hi punggoldweller, I also would like to know how to meeting with Summit Design Studio boss? My house tiles were badly done too. i just move in 10 mth but the joint line keep peel off itself. now the peel off line is countless, almost everywhere in the house. the tiles line get dirty easily and hard to clean, even use brush also cant clean up the tiles line. the tiles line should be white but now all is grey. its irritating. i visit my next door neighbour, they moved in earlier then us, they cooked everyday and the tiles is still white and beautiful. none of it peel off.