Hi Angyee, The mechanics of a sale that's usually practiced by salesperson in expo or GSS period (especially Expo), is that internally, they will be given the base selling price of the furniture and then from there an X% that will form their commission. I'm not exactly sure the kind of benchmarks salespeople will go by but typically, it's 20 to even 45% up. And this is upwards from the base selling price which is in itself has already been mark 70 to 80% (some even 1000% for mattresses) by the companies themselves. When they quote you the price, they will start say from +40%, and then if you negotiate, they will - 5 to 10%, and to close the deal, they will -20%. That's just an estimate but the mechanics are pretty much as such. One good explanation for the mattress markup: This is taken from an American company called Tuft & Needle that was create specifically to counter such capitalistic practices by retailers. Read more here: https://www.tuftandneedle.com/awaken