Yes, we actually went down and John is the person in-charge, he told us that he will follow up but in the end he ignore all our calls to his mobile. This is so frustrating. I just want to have my refund and put an end to this.
I am surprise they refund you. I ordered some furniture from them and it got delayed but when I ask for refund they simply ignore my calls. I also bought from this sales person Dino and he promise me that it will be delivered within 8 weeks. It is now 15 weeks, I have no furniture and no refund. Can I ask how did you get your refund? Did you go to CASE?