Hi All, From what I understand from the Best Denki Sales Staff, every year the item depreciated by 20%.If the items is beyond repair which need to be scrap, Best Denki would compensated you in terms of vouchers form. Eg LCD TV = $4,000 1st Year = 100% Replacement. $4,000 Vouchers 2nd Year = 80% X $4,000 = $3,200 Vouchers 3rd Year = 60% X $4,000 = $2,400 Vouchers 4th Year = 40% X $4,000 = $1,600 Vouchers 5th Year = 20% X $4,000 = $800 Vouchers I wonder how is Harvey Norman & Courts their 5 year warranty works yeah?