wawaming

You guys will all faint if you know my first renovatiin experience. really bad with this contractor called Mr S recently. The guy appeared honest in ourfirst few meetings and the quotation seemed reasonable after some comparison. We kicked start the work in August 2013 and he looked fine in early stage, giving VO on some hidden costs from time to time though. As I have been very busy at work, as long as he kept things going and he did not go too far I just closed one eye.The main turning point came after we made the major payment and he failed the read correctly the color schemes on the designer’s drawing and pasted wrong laminate to our cabinet. He totally flared up and refused to admit his mistake or retify until the designer pointed out it was his mistake. BTW, the designer was hired by him on freelance base. Sine then his attitude became very bad and he worked slowly. There were many days in which nobody appeared on the site at all, or appeared only in late afternoon. Then he made another mistake on the glass backing in the kitchen and he kept blaming us for changing our minds again and again. Come on, his designer proposed it and we just accepted. it is so obvious that he is overwhelmed by the projects on hand and is not capable to follow the drawings properly. We had a big debate with him, stood firm and insisted that he must go retify the problem.Due to the delay in work, we had to accept delivery of new eletronic appliances to our unfinished apartment. And then one morning my husband found that his workers did not lock the door after work! Fortunately our valuables were still there.At the end, in Dec he finally completed the work, although we were quite unsatisfied with the detail(eg, the wall surface is uneven even after platering and he has many excuses for poor work such as HDB has poor quality walls, etc). Overall instead of the calendar months as promised, it took him more than 3 and a half months to complete it and i had to keep messaging him asking for a deadline.He promised a one year warranty for the work done in the contract. We had found so many problems in the past few months after we moved in (switch failure, switch trip, laminate peeled off, floor tile gap, etc). He attended only to our first request one week after he collected full payment, to replace a failing switch, after which he refused to provide any further guarantee service ‘for free’. He even said just go ahead to complain me.How can we deal with such guys who doesn’t care about contact or reputation at all? I think one major lesson is to hold back the payment until you are satisfied and sure. The sample contract on CASE‘s website provides a much slower timeline for payment than the contract he provided. Must check carefully on all quotation and cannot give in for the sake of time and convenience. Some people just try to test and push further your limit.

My first renovatiin experience is really bad with this contractor called Mr S recently. The guy appeared honest in our first few meetings and the quotation seemed reasonable after some comparison. We kicked start the work in August 2013 and he looked fine in early stage, giving VO on some hidden costs from time to time though. As I have been very busy at work, as long as he kept things going and he did not go too far I just closed one eye. The main turning point came after we made the major payment and he failed the read correctly the color schemes on the designer’s drawing and pasted wrong laminate to our cabinet. He totally flared up and refused to admit his mistake or retify until the designer pointed out it was his mistake. BTW, the designer was hired by him on freelance base. Sine then his attitude became very bad and he worked slowly. There were many days in which nobody appeared on the site at all, or appeared only in late afternoon. Then he made another mistake on the glass backing in the kitchen and he kept blaming us for changing our minds again and again. Come on, his designer proposed it and we just accepted. it is so obvious that he is overwhelmed by the projects on hand and is not capable to follow the drawings properly. We had a big debate with him, stood firm and insisted that he must go retify the problem.Due to the delay in work, we had to accept delivery of new eletronic appliances to our unfinished apartment. And then one morning my husband found that his workers did not lock the door after work! Fortunately our valuables were still there. At the end, in Dec he finally completed the work, although we were quite unsatisfied with the detail(eg, the wall surface is uneven even after platering and he has many excuses for poor work such as HDB has poor quality walls, etc). Overall instead of the calendar months as promised, it took him more than 3 and a half months to complete it and i had to keep messaging him asking for a deadline.He promised a one year warranty for the work done in the contract. We had found so many problems in the past few months after we moved in (switch failure, switch trip, laminate peeled off, floor tile gap, etc). He attended only to our first request one week after he collected full payment, to replace a failing switch, after which he refused to provide any further guarantee service ‘for free’. He even said just go ahead to complain me.How can we deal with such guys who doesn’t care about contact or reputation at all? I think one major lesson is to hold back the payment until you are satisfied and sure. The sample contract on CASE‘s website provides a much slower timeline for payment than the contract he provided. Must check carefully on all quotation and cannot give in for the sake of time and convenience. Some people just try to test and push further your limit.