Hi Icychew, Thank you very much for the feedback... Though i have yet to sign with him but i oso feel that he is very responsive, easily reachable and react very fast to my requirements in terms of revising of quote. AM only worried about the workmanship. The price he quoted for our EM is very reasonable and lower compared to the other companies like Rhiss and Rest n Relax. We are going to meet him again real soon and hope we can quickly confirm on the id.. haha.. thanks for the feedback..