Hi mems, I also bought a recliner 3 sweaters from SenseArt with so called 10 years warranty end 2012. Received and used 1 year 2013. Used the centre button less than 10 times, Dec 2012 not functioning and tried calling and msg Donovan then realised phone not in used. When called office, they said they are tenants already closed down and changed to current tenant posh mattress. Any idea if someone here able to reach SenseArts.