Sandra99

I got Darwin [bukit batok branch] to do my reno last Oct 2012. Even in the midst of reno there were problems. I regret not getting the manager involved then as I want the reno to go smooth and not create issues for the proj manager. but my good actions was not appreciated. during reno..period - cabinet hinges turned rusty the next day. Thank God I saw them, and got them - the painting work was not neat and got them to touch it up - the kitchen was built so low and it was unsafe. few people got hurt. I had to pay $600 to get it redone by Darwin as they blamed me for asking them to built a microwave oven shelf. - the kitchen top , supposedly a free gift , looked non glossy and the black top always had layer of white dusty look. when I borught it up, I was told, it was supposed to be like that. 3 mths later, the kitchen sink, started changing colour. it had patches of lighter and dark colours. I was told I must have used some strong chemical stuff. Why would I do that? the final straw came, when the bathroom sink gave way. I contacted the manager directly and he got a plumber to repair it. I was told someone must have a cut metal gadget. again excuse. When I brought up the kitchen sink and top issues, he said, he can't do anything about it as the its the subconractors who did them. My complaint letter with photos was emailed directly to the director a month ago. till now no response from them. Be wary when u book them.