Hi there, new to the forum here, Just had my reno done recently, despite the warranties, guarantees promised by the ID/Contractors, when there is a problem all gone missing after money is paid. Seems like that is how the industry works irregardless of size of company. BTW, anyone uses floorrich lamiates before? Had my laminates done up by them through a contractor. I have some pops up after a couple of months. Call and ask for replacement and doesn't get any reply. Anyone familir with their after sales service?