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It has been a busy few months and now that I finally got some time to settle down and i shall give my feedback after browsing so much of Renotalk. I hope this can serve as another reference for people who are still having a headache on who to engage for their id/contractors for their home. To start with, I began my research by gathering quotations based on my renovation requirements from about 6 or 7 contractors. My main concerns were on whether the contractors are GST registered as I am not keen to pay for GST, and also whether the contractors are trustworthy and of cos not forgetting the quality of work. Incidentally, I began to look through the posts in this forum and found Defong. So I decided to send them an email for quotation and almost immediately I got an email reply from Kevin. We arranged for an appointment to see their works and also to discuss the renovation details and get a rough quote. Comparing Defong’s quotation to the other contractors/ID, I find that they indeed offer very competitive prices. To double confirm on our decision, we requested Kevin to show us a completed project so that we can do a better assessment. After the 2nd visit, we confirmed Defong. Be mindful he is definitely not a typical contractor who would hardsell or even offer to introduce you to any lighting/furniture/accessories shops. We did ask him if he has any recommendations for kitchen appliances, he just simply asked us to source outside as the contacts he has are more expensive. Well, we do know the fact that he will stand to gain (commission) if he was to introduce any shops to us. But he never exploit this avenue at any point of time. Enough of sharing about Kevin's "personality", it is time to share about the real working experience with Kevin. The best thing I like about Kevin is whatever problem we face with the reno, he has his means to settle the problem without us forking out any extra money which anyone of us might dread. He can do "wonders" haha. We had a bad encounter with the heaters that we bought from outside merchant. The installation was done by the merchant and the pipping/wiring was badly done. So we approached Kevin for help. Without much hesitation, he did "wonders" and got his men to remove and refix the heaters for us!! Superb!! We will definitely give a thumb ups to Kevin for his advice and work. Being a rather indecisive couple, he patiently explained to us why some things can be done and why some things should not be done. He gave us ample time to make decisions. When choosing our laminates we took almost like 3 hours to come to a decision. He actually had an appointment to go to but he never once say that he needs to leave. Instead, he sat with us throughout and we even came to a point that he helped us decide on our laminate colour/design. And it turned out pretty nice. He is indeed a trustworthy and practical person! For instance, HDB provided a basin with solid surface top (in the master bedroom) which we were contemplating to remove and change to a nicer transparent "bowl" concept. A typical contractor will possibly tell you "ya you should remove and change, not nice man". Well, Kevin didnt! He gave practical advice saying that the basin is actually quite okay and we should consider using it first then change it few years down the road. We are glad that we heeded his advice. Beside all these, Kevin is "always" there for us whenever we encounter any issues. Simply a call or message, he is super responsive to our requests and problems. Excellent! Our house only took 16 days for completion (probably because I only op for minimum renovation work), however the quality of work is not compromised. Well, I would not say that the work is good but it has definitely far exceeded our expectations. To conclude, engaging Kevin from DeFong for my first renovation has indeed made my first renovation experience really a pleasant one. Being honest and providing good quality work are the most important traits when sourcing for contractor, Kevin is the man! If I strike 4D and purchase another home, I will definitely engage him for my next renovation LOL. Thumb ups for Kevin! Thank you Bro for the nice job done. In the next few posts i shall show you a few pictures of our simple humble home done well by Kevin.

http://www.renotalk.com/forum/topic/16238-defong-renovation-id/page-5#entry826966