upset100

Hi Just wanted to share my experience with this company Project File (now in Rangoon Road). The initial service had been good and interesting designs. I was not served by Alan but by two of his staff. All was good until they started the work. The contractors (carpentry, wet works) they use is from Malaysia and have very low standards. Even after i highlight it to them, PF have the nerve to tell me its like that because its hand made. This is the 3rd house I have renovated and have not seen such poor quality or indifference by a contractor. There we so many defects after the work was completed and all they do was use touch-up paint to conceal scratches, dents, etc. Wood doors all warp after 6months and I have to get another contractor to repair their poor quality if work. A lot of their designs in practicality was terrible. They also recommended a lot of electrical works, which now on hind sight I think was a waste and just a way for them to increase the total cost. When ever I suggest something or know where to source something, they would say it doesn't go with the design or that its better to use their own suppliers. They keep insisting on collecting money even though the work is incomplete. In the end it became very frustrating to deal with them as they did not want to do anymore rectification. This is the worst contractor/ID I have ever come across and I feel the value of the work they did would only cost 30-50% lower anywhere else. So if you plan to use Project File, beware and do your own homework. I would not recommend them to anyone.