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fallingflakes

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Everything posted by fallingflakes

  1. Substance... i have nothing good to say about this company. It is more like a contractor who call themselves an ID firm. My hb and I had a really blood puking experience with them when we did our reno in 2007. Before we sign the person (e*sy) say until so good this and that, say what they are responsible blah bah blah, my foot! I ended up having to do HIS JOB. I ended up taking urgent leave many times just to go on site to liaise with the tiler, carpenter, laminate flooring contractor, plumber...etc, why? cos everytime call him oso never pick up, always procastinate, always say will reply but never reply. say will help us arrange this arrange that end up also never! So freaking piss with them! then lagi best, last week our feature wall made of tiles CRACK at the sides!!!!! why? cos the tiler and gang used too much cement , the whole thing too thick, became heavy and over time crack!!! Contacted the e*sy but the only thing he did was to arrange for the tiler to come down. After that he MIA liao. hb had to arrange with the tiler n all. call him several times a day also no pick up. we used another number to call, he will pick up or reply the sms, then say will check n revert end up also dun have. then we found problem with our laminate skirting after we removed the feature wall. luckily we still had the hp of the laminate flooring guy, so we can contact him directly instead of having t go through that e*sy! cos, we have been trying to get hold of him, even calling substance itself looking for the boss, but same thing, never pick up calls n never return calls (they are in carhoots). Until now, i am still waiting for him to get back to me cos he said he will arrange for the wallpaper guy to come meet up with us. still no news from him but we already anticipated that. the day he said he will arrange for us, that very day we already signed with another wallpaper company to install for us. No point to wait for him cos he will NEVER call back, and we have no desire to leave our house in a mess just by sitting ard like idiots waiting for him to arrange.
  2. Substance... i have nothing good to say about this company. It is more like a contractor who call themselves an ID firm. My hb and I had a really blood puking experience with them when we did our reno in 2007. Before we sign the person (e*sy) say until so good this and that, say what they are responsible blah bah blah, my foot! I ended up having to do HIS JOB. I ended up taking urgent leave many times just to go on site to liaise with the tiler, carpenter, laminate flooring contractor, plumber...etc, why? cos everytime call him oso never pick up, always procastinate, always say will reply but never reply. say will help us arrange this arrange that end up also never! So freaking piss with them! then lagi best, last week our feature wall made of tiles CRACK at the sides!!!!! why? cos the tiler and gang used too much cement , the whole thing too thick, became heavy and over time crack!!! Contacted the e*sy but the only thing he did was to arrange for the tiler to come down. After that he MIA liao. hb had to arrange with the tiler n all. call him several times a day also no pick up. we used another number to call, he will pick up or reply the sms, then say will check n revert end up also dun have. then we found problem with our laminate skirting after we removed the feature wall. luckily we still had the hp of the laminate flooring guy, so we can contact him directly instead of having t go through that e*sy! cos, we have been trying to get hold of him, even calling substance itself looking for the boss, but same thing, never pick up calls n never return calls (they are in carhoots). Until now, i am still waiting for him to get back to me cos he said he will arrange for the wallpaper guy to come meet up with us. still no news from him but we already anticipated that. the day he said he will arrange for us, that very day we already signed with another wallpaper company to install for us. No point to wait for him cos he will NEVER call back, and we have no desire to leave our house in a mess just by sitting ard like idiots waiting for him to arrange.
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