J13

for a decent people who just wish to have a nice house without going through too much unpleasant... based on TRUE story. they maybe cheap (i hired them via contractor - M*****a), however it is a "memorable" experience. my windows' quality is an issue from the beginning, the window black rubbers at 4 sides of glass suppose to meet nicely 45 degree at the windows corner, however, what i can see are: some overlap each others, some didn't meet each other, some bend into the aluminum instead to meet at corner... i feedback to my contractor, he failed to get any attention from wellmax, but let me to deal with them directly, that is how i know this name. plus, a set swing windows will auto give up to a strong wind, not fully open, but a 20 cm gap toward outside, also, the left panel has problem to be swing in. i called wellmax, it always claims they are busy, as i can't make it on weekday, hence i have to be cooperate to wait for a Saturday 3 weeks later, which i think fair enough. as I didn't hear anything from them at all, one day before the appointment, I called wellmax to check the Sat appointment, they said "sorry, can't make it due to....". ok, i rearrange the next Saturday, wellmax gave me the timing at 10am - 10.30am, no one show up, i called, they changed it to 1pm, no one show up, i called, no body answer. then this time round a workman himself called me to asked if i can reschedule! at the end, he said it will be at 4pm. so here it goes my Saturday! for your consideration if you going with wellmax. don't make full payment until they give you what you want!! (the workman said that he have to go the other side because the payment is yet to collect, but mine is already paid) call and call and call....even when they got your appointment fixed and said someone will be there. if you think time is money, please don't go near them if you agreed "sorry" doesn't help, don't consider them, cos they will give you a lot of sorry and you live with your problem.