I bought a 40" LCD from Samsung when the start of the promo. I face the same too. But i know is that moris p/l is only a sub-con who is helping samsung to issue the gifts. So if samsung don't have the product, moris is not to be blame. And you know how many people are calling them? It is really alot, that if you are the one picking up the phone, how many times you need to answer all the things. I mean this is the job, but i think we people should be more considerate to think that the fault actually should be going to samsung not the sub-con. And moreover, Samsung did not expect them sales of TV so good in SG. Samsung should be getting stock in every week to ended the promo collection fast. I bought the TV that time, we called and reserve for 1. so the customer service help us to reserve and say that the stock will be arriving in 2-3weeks time. But in the end 1 month later then come. But i did not screw them lar, cos i know that they are in the sense the middleman for us and samsung. so no choice lar. The crowd was like everyday there is what happening. So my conclusion is if you are fedup with the free gifts collection, blame samsung, they should limit the offer and collate and stock up the free gifts but they never.