Hi People, I will like to share this with all of you, especially if you are frequent visitors to the departmental stores for electronics goods. Recently I am looking for a Hitachi Fridge for my new place and I did some home work on the neighbourhood retail shops. The price are pretty good but they do not have the display model that I am looking for, thus I visited the departmental store to view the product and the same time check out for any promotion. As usual, the price that is shown in the departmental stores is much higher, as compare to the retail shop. I asked in regards about the reason why are their prices so much higher, and shown the sales person my home work. To my surprise, he told me that the prices are different is mainly because the retail stores are selling reject products, resulting in drastic difference in price (certain model). I told them that the retail shops are also providing certified warranty and furthermore, some of the products are send directly by the company, such as Samsung, Hitachi... etc. But he told me that indeed it was sent directly by the main company, however the products sold to the retail stores are rejected products, thus allowing them to sell at a cheaper price. His words has caused great impression to my wife and she is not willing to purchase the fridge at a cheaper price from the retail shops, despite the price differences. Not totally believing in the sales person story, I decided to call up the call center and ask directly and not surprising, the CSO told me that it is impossible for the retails shops to sell rejected products, as their company never release these products to the market. I seriously doubt the integrity of the sales person of the departmental stores who told my wife and me all those craps, just to sell their products and earn their commission. Especially it affect my wife so much, that I have to spend some time to explain to her. Thus people, if you are purchasing products and is told the same story as what I have heard, please ignore them and do not buy from them. They do not deserve their commission.
