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Hi, Comments on CT - The CONS: We had engaged her and had an unpleasant experience working with her. Why do we engage an ID? At least for me, an ID should provide good project management and knowledge in the renovation field. She does not make a good project manager. Many times, we ended up at the site doing the project management for her. We wasted many leaves because of that. In addition, she communicates with owners and suppliers via Whatsapp. This method of communication is OK if all parties understand the wordings and sentences the same way but many times, this is not the case. As a result, there were several arguments. She did not make it a point to ensure we understand all the renovation proceedings and when things get messed up, it is always the owners' fault. This to us is unprofessional. Now to the PRO: Fortunately she has an important good point. She strikes good relationships with the carpenters, tilers and etc. This has positive influence on the worksmanship of the stuff in our house. We are satisfied on this aspect. Plush Living engages a good team of sub-contractors. To our understanding, she has only some years of experience in this field and she is still learning (in our opinion). So you decide...