moomoojeff

Yes. very bad experience. Before the work starts, full of promises. The price is premium but the design is mediocre. Gave me a schedule of one and half weeks to renovate my toilet. Work delay with plenty of excuses. Took more than a month to renovate. 2yrs later, the sink starts to leak unknowingly and the wooden base is soaked rotten. The glass door started to crank like it is falling apart. Guess what they tell me..... It is wear and tear. I will have to pay to fix them.

Don't waste your money.. They look professional and easy-going when engaging them. But two years down the road, poor workmanship will show.... They will just tell you off it is wear and tear.... Ask you for address, then no sound no sight. I ended coming out with another sum of money to fix the problems. Leaking wash basin causing wooden cabinet to rot. Glass door cranking sound..

Don't waste time with I-bridge design. Expensive and workmanship is really bad. Got them to do up 2 toilets.. My glass is squeaking... the basin is leaking water into the cabinet.... The wall tiles cracked..... All these after 2 years. They claimed that it is normal wear and tear... Isn't 2 years a bit too fast to wear in such extend? Message me if you need photos.

I love to attach the photos but have problem uploading. The sofa is 5 thousand bucks. Rozel Malaysia.... The one at sentosa JB? You should ask them about their transportation cost as well. Ask them-> When there is problem with their furniture or sofa, will we replace FOC inclusive of transportation? Buy from Malaysia, I believe it will be worst. If they do not want to do anything, what can you do?

You mean they have other branches here? I was bought into believing that they were very well-established and with the number of branches all over Malaysia. - That's why I purchased the half-grand sofa from them. But looks like it was a mistake BIG TIME! Just search the forum. OMG there are so many complaints about them....

Just bought a set of Sofa from Rozel. (3+2+1) The sofa quality is outrageously poor; however the price is premium. - The leather on the main surface have a lot of scars. - The stitching was uneven (not straight-line) and badly done on the side of sofa. - Leather is supposed to be used to cover a visible part of sofa bottom. They save on the leather and use cheap canvas instead. Just imagine you see a black canvas coming out of the sofa bottom while you are standing. (Completely different to the display set they have) - Right under the adjustable lever of headrest, the canvas was torn. Gave them a call and provided them the photos through email. They wanted me to pay $800 to send the sofa back to their Malaysia factory or they can't do anything. What kind of furniture company is this? They told me I cannot compare mine to the quality with their display set because all the sofa will have some variation from their assembly Unfortunately, I have already made a full payment with my credit card before they deliver the sofa. Anyone have the same experience?