yes, they are really lousy... bought a dining table from them & first, the delivery was late by 10 days & we had to keep on calling to get the firm schedule....worse of all, the table diameter fell short 3 inches...yet the sales insist that it is "normal"??? i would have accepted it if it was like 1 inch short, but 3 inches is way too huge a tolerance to accept... in the end, i only got 2 cushions as "compensation"...and this is after i threatened to talk to their management.. in fact the sales said that the management will call me back but 10mins later, she just called to say: "OK, we will give you 2 cushions, when you want to come & take?"... i told her to get their deliveryman to bring to us when they deliver nearby my place...now keeping fingers crossed that they will honour... basically my dining table area is 14% short which amounts to abt $95 of the purchase price... how much can 2 cushions cost? anyway lesson learnt & i will never step into any of their showrooms sorry for harsh words, but they are definitely Condemned...
