I used Intra for my mum's place 5 years ago and the workmanship is really good. Till now, my cabinets, console etc still look very new. However, I contacted them to reno my first shop a few years back but no response so have not used them ever since. After sales service was good for 6 months after reno. After that, all my emails to them were ignored. I tried emailing again for quote to reno my 2nd shop + apartment at the same time but no response. Think my biz too small for them. Have given up emailing them. My previous correspendences with them was all via email and i feel that if they won't even reply to my email, no point calling.