lynnsharmin

Bad Bad Bad terrible experience with agent from Propnex (website:www.key.com.sg) He and his team are all lousy agents,sweet talking his way into getting their commisions. After transaction is over with lotsa hiccups along the way,he simply dissapears..unreachable.... As if we are strangers and never knew each other... I hope you all won't get cheated by him. I did,consider it my bad luck. But rest assured,i'm moving on with a grudge that won't die inside. May he come to no good end.

Well if indeed what he offered was 'extra' services,then what about not assisting me during my first and 2nd appt?Am i suppose to get all the information myself?As to what are the documents and paperworks i have to settle?Then what the **** for i use him as my agent??

I used this agent's services to buy/sell.When i sold my hse,he sold it at $6K above value. So this $6K he claims it is his commision! Now i am filing against his company cos his company juz bo chap when i sent in an email regarding this agent's unsatisfactory services. Am in the midst of gathering all additional evidence+strong words to say to the mediator on my next consultation with him and the agent. I am determined not to let him do what he does to me to other people and naive consumers in the future! It should teach him a lesson should i win tis case!

I wanna share something about my BAD EXPERIENCE with an agent from P*O*N*X agency. Saw him from the papers and called up to view the house he was marketing.After seeing a house we liked,got him to sign for us to purchase the flat.At the same time,he 'offered' us to use his service to sell our current flat.So after much thinking,we finally decided to use him as well. The problem here is,even before the first appointment for the resale of my current flat,i have already mentioned and told him that i am only ready to move out end of March,and i will settle my bills till end of March (which i did already).So he said that he will draft out a letter to be signed by both buyer and seller and request to the HDB officer to make the 2nd appointment on the end of March.But to my shock and dissapointment,HDB letter came and the date was mid March!Where am i gonna stay then! All this while,he has been ignoring my SMS and refusing to pick up my calls. I am very dissatisfied with his service and intend to lodge a complaint if i find out that he did not even fax to the HDB officer (which i will find out) I called up the HDB officer and found out that he did not FAX in the letter for me! After i had received the completion date letter from HDB,i on my part made my own arrangements to meet the buyer of my property to discuss personally on the handing over of keys date.(so sad i had to do it myself,as my 'agent' kept mum all these while not even SMS'ing me to ask or even to talk about the HDB letter!) I went to see the buyer and luckily he was kind enuff to let me stay for another one more week after the 2nd appt.. One day before the 2nd appt,agent called me but my fiance picked up my phone and told him i was overseas.He sounded 'worried' and said that i might incur charges from HDB.Hearing and after saying that,he hung up. ON the 2nd appt,me and my parents were at HDB lobby for the appt,waiting for our no to be called. What made me furious was that this rogue agent appeared but stood a distance away frm us!My dad had to approach him to ask his regards!I was thinking to myself,and i should pay for this kind of services?Not assisting me for my 2nd appt?Even when my number is being called up,the owner's agent were the one who called us into the room. AFter all the papers had been signed,my agent dissapeared!!nowhere to be found..and he did not call me up as well for that whole week till the handover of keys! On the day of the handover,he came to my place with a glum look on his face,to pass me the invoice for his services!i was so **** pissed that i did not say anything much and went away. But on that day itself,i went to CASE to lodge a complaint and at the same time emailed the agency about my dissatisfaction and attaching my CASE letter. What they replied to me made me even more angry!They said since i had lodged a complaint with CASE,they would not get back to me but would get back to CASE.Hey am i not the consumer here???? SO i went to Small CLaims Tribunal and had attended a mediation last Wednesday,they refused to refund me on the amount paid(The agent took $6k from the buyer of my house-without letting me even see the cheque!).The property agency claimed that it is not their practice to do refunds of commisions. Hey btw,the rogue agent did not attend the mediation at the Small Claims,they sent a rep down. So the 2nd mediation,he has to turn up) What do u people think of my chances?I've got all my proofs and submitted the docus to the Small Claims. Waiting for another appt with the mediator now

Hi people... Thanks for the interest in my thread.Here are the latest updates from my previous thread. After i had received the completion date letter from HDB,i on my part made my own arrangements to meet the buyer of my property to discuss personally on the handing over of keys date.(so sad i had to do it myself,as my 'agent' kept mum all these while not even SMS'ing me to ask or even to talk about the HDB letter!) I went to see the buyer and luckily he was kind enuff to let me stay for another one more week after the 2nd appt.. One day before the 2nd appt,agent called me but my fiance picked up my phone and told him i was overseas.He sounded 'worried' and said that i might incur charges from HDB.Hearing and after saying that,he hung up. ON the 2nd appt,me and my parents were at HDB lobby for the appt,waiting for our no to be called. What made me furious was that this rogue agent appeared but stood a distance away frm us!My dad had to approach him to ask his regards!I was thinking to myself,and i should pay for this kind of services?Not assisting me for my 2nd appt?Even when my number is being called up,the owner's agent were the one who called us into the room. AFter all the papers had been signed,my agent dissapeared!!nowhere to be found..and he did not call me up as well for that whole week till the handover of keys! On the day of the handover,he came to my place with a glum look on his face,to pass me the invoice for his services!i was so **** pissed that i did not say anything much and went away. But on that day itself,i went to CASE to lodge a complaint and at the same time emailed the agency about my dissatisfaction and attaching my CASE letter. What they replied to me made me even more angry!They said since i had lodged a complaint with CASE,they would not get back to me but would get back to CASE.Hey am i not the consumer here???? SO i went to Small CLaims Tribunal and had attended a mediation last Wednesday,they refused to refund me on the amount paid(The agent took $6k from the buyer of my house-without letting me even see the cheque!).The propert agency claimed that it is not their practice to do refunds of commisions. Hey btw,the rogue agent did not attend the mediation at the Small Claims,they sent a rep down. So the 2nd mediation,he has to turn up) What do u people think of my chances?I've got all my proofs and submitted the docus to the Small Claims.

Hi people,i'm really at a loss now and wants to seek some regarding my irresponsible agent. Saw him from the papers and called up to view the house he was marketing.After seeing a house we liked,got him to sign for us to purchase the flat.At the same time,he 'offered' us to use his service to sell our current flat.So after much thinking,we finally decided to use him as well. The problem here is,even before the first appointment for the resale of my current flat,i have already mentioned and told him that i am only ready to move out end of March,and i will settle my bills till end of March (which i did already).So he said that he will draft out a letter to be signed by both buyer and seller and request to the HDB officer to make the 2nd appointment on the end of March.But to my shock and dissapointment,HDB letter came and the date was mid March!Where am i gonna stay then! All this while,he has been ignoring my SMS and refusing to pick up my calls. I am very dissatisfied with his service and intend to lodge a complaint if i find out that he did not even fax to the HDB officer (which i will find out). I need to know if anyone knows what would happen if i did not attend the 2nd appointment? What are the procedures HDB take in the case that i did not come and sign the completion letter? Any advice appreciated!!Thanks in advance