DO NOT BUY ANYTHING FROM THEM!!!BUY AT YOUR OWN RISK!!!! THEY ARE RUDE AND UNTRUSTWORTHY.AND ALWAYS LATE FOR DELIVERY. THEIR GOODS QUALITY ARE SUB-STANDARED & NOT WHAT THEY PROMISED TO DELIVER. I bought a 2m sofa and customised a dining table and 4 chairs from them. They actually took 7 trips just to deliver these 6 items. Wasted my time and energy and every time I talked to their sales person Jenny Lee (90888221) and Manager Theresa (93833047) my blood boils. Moving house is supposed to be a joyous event but to me is a real night mare because of them. First, on the delivery date, dining table and chairs not delivered. 2.2m sofa delivered instead of 2m sofa. Still need to wait for them to get permission from their manager to remove the wrong sofa from my house. Already 2 trips. Then told me the dining set on the cargo ship already need approximate 10 days before they reached singapore. But I had already told them the delivery date, they wanted me to wait another 10 days. Then told me they made a mistake in the sofa need to redo a new one want me to wait for 1 more month. So fed up with them. I am supposed to move on the following week after the delivery date. I told the Jenny because of their mistakes I am going to move into an empty house. No table to eat and chairs to sit. After that, they said they will temporary bring a dining set and sofa while waiting for their delivery. 3rd trip, the temp sofa and dining set came. 4th trip, only the marble table came. Table legs are ok but the marble top is chipped. Sent back the marble top leaving the table legs in my living room with the temp dining set. Plus they delivered on 4 Aug, sat, not 10 days after the delivery date but 3 weeks after. 5th trip, 4 chairs came with the marble top. Luckily ok. 6th trip, 11 Aug, sat told us deliver at 5-7pm but din come. No calls informing they will be late. So pissed off. Called Theresa and she said coming . We were too angry and hungry to wait and went out for dinner. It is ridiculous!!!! We are the consumers, we pay and get this type of service!!!! 7th trip, 13 Aug, delivered the sofa today. It is 2m but the quality is not there. We were told it is made of calf leather at the showroom by Jenny. But based on the texture and smell of the leather sofa delivered I can 100% guarantee it is synthetic leather. Strong latex smell!! They are selling at premium price but delivering fake sub standard products!! Consumers please beware don't fall prey to them. Make sure the specifications are correct and exact. We feel really cheated by them!! On the invoice, Jenny just stated 3 seater, full leather, colour ivory. We have a weak case as they deliberately wrote in this manner. As a layman we will not know the difference until I did some research online. Should state 2m, full genuine cow hide leather. Broadly stated leather it can be PU leather , techno leather , bonded leather etc. I wanted the management email from Theresa but she told me she will give it to me for a few times but didn't.Just trying to bid her time and fool me time and again. Anyone know who and what is their management email address? They mis-represented. Tthe new sofa has a small skin peeled off when delivered. Haizz... Wonder the new lemon law will help us the layman.....
