The ID has already left the company. The company did not inform me and nobody take over my house until I make a complain to the company that my house is 'undone'. Is this good? The next question is about the person that took over. He did something but nothing can be done much also and certain things left undone. After some touch up, again nobody clear debris. I've given up and paid 2nd time to Indian cleaner to help me clear the rubbish.