hateExcellencettt

I lodged the case at Small Claims Tribunal (SCT). I attended the courts at 10th Aug 2012 and the company refused to appear. So the judge announced I am the winner. If they still refuse to refund, I will go back to courts to apply seal this company then. Cheers!

17 cases! so bad hah.... Excellence home gallery!!! From January 2012 till date, CASE received feedback from at least 17 consumers with regards to the orders they have placed with Excellence Home Gallery Pte Ltd (“Excellence”). The said 17 consumers informed CASE that (a) there was no delivery on the agreed delivery date(s) or Excellence could not commit to a delivery date, (b) the furniture delivered was not what was contracted for, or © Excellence failed to honour a refund or changed their mind about a refund to consumers (even though there was no delivery). Please see details of the cases below. http://www.case.org.sg/consumer_alerts.html

surprise Elson Seah is still working in this company? See how is the reply from him to CASE: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Dear Mr Wang, I enclose a reply from Excellence Home Gallery Pte Ltd. Please let me have your comments. Yours sincerely, xxxxxx Consumers Association of Singapore DID: 6461 1852 -----Original Message----- From: Elson Seah [mailto:elson@xcellence.com.sg] Sent: Monday, July 30, 2012 5:04 PM To: xxxxxx@case.org.sg Subject: Re: Invoice no. 61013/60298 - Mr Wang Fengyu Hi Joel, very sorry that i had overlook this matter, i would like to propose some loan furniture for customer temporary usage, once their actual item reach i will exchange for them, thank you On 30 Jul 2012 16:48, "Joel Loke" <joel@case.org.sg> wrote: ________________________________________________________ Dear Mr Elson, We writing in behalf for our member Mr Wang Fengyu. Despite our letters of 2, 20 and 27 July 12, todate we do not appear to have received any response from your company. We would appreciate your company's prompt reply regards to this matter so that any escalation on this towards litigation is unnecessary and can be avoid. Thank you. Yours sincerely, xxxxxxx Consumer Relations Officer DID: 6461 1852

Be careful this cheating company. The company always tries to sale furniture at EXPO. Once they received deposit, they won't deliver items what you have purchased when the delivery date. I file a police report. Report No: J/20120731/2238 Also, I filed a courts case: SCT/7733/2012 All the best.