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swifty777

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About swifty777

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  1. Hi I face similar peeling problems just after 1.5 yrs of use and it was very obvious they were dishonest because the order invoice shows leather, but the condition of my sofa is obviously cheap PU that is of worse quality than my PU bags which i had used more than 3 yrs. let me knw if anyone is willing to collectively bring this up to CASE.
  2. Hi All I had the same encounter as one of the newbie who had reverted below on peeling Species sofa. Pls think twice when buying sofa from this company. Within 1.5 yrs of use, the "leather" started peeling. I found my invoice and emailed them the pictures too. After chasing for a week, they reverted that abuse can affect the durability which i replied was nonsense and inapplicable in my case as my family hardly use the living room (except few hrs at nite while watchg TV) and there was no kid at home. They then also informed me that it's not under guarantee when i insisted they had promised me a 5 yrs guarantee. I have to argue that it is not even a warranty problem when it is a dishonest delivery as it was indicated as LEATHER in the invoice, plus I had paid the price level for a genuine leather sofa. The photos clearly shows the peeling of the material that was far from being Leather. Even my PU bags are more durable than the sofa!! Here's the attached pic to show the condition of my purchase with Species! I can't believe they can argue that this is leather. I think Groceries plastic bags are more durable than these materials whc appears like low quality PU. http://s1152.photobu...SpeciesSofa.jpg
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