Was impressed with the sales person telling me how good their service was and their product is made in singapore etc.. I Ordered a motorized recliner from them to be delivered on Sat. The thurs before delivery, they called and ask if they can come on fri. When I insisted they send on the day I wanted, they said can only confirm on fri.. Come Friday, no one called me.. When I called them, they said I agreed to delivery one week later. After much explanation, they say ok to my intended date. On the day of the delivery, Waited half the morning, received a call to confirm they will come around noon. Then almost immediately, they call again to tell me they can't come because they FORGOT TO INSTALL THE MOTOR in my recliner...sigh, long story short.. Still have to wait. Never again..